

Do note that you may need to first choose “Internal Speakers” and then select the external speaker or headphones to get the audio output to work again as intended.

* If you have external speakers or headphones hooked up, you’d want to select those instead.

However I’m still stuck.First things first: make sure the Mac audio output is enabled and that the computer is not set to be mute. I’m having to take meetings via my phone, which is less than ideal, and was really hoping I’d find a way to fix it this weekend. I retried all my video call services and still none of them work. The microphone will only work if I am dictating text for my mac to write. One recommended turning on dictation and seeing if that made a difference - and it does! Kind of. I then checked my various permissions, and followed the mac microphone troubleshooting guides I could find online. Then I tried other video call services (teams, messenger) and the mic wouldn’t work on them either, so I figured it was an issue with my laptop rather than a specific video call app issue. I followed zoom troubleshooting guides but that didn’t make a difference.

I restarted (both zoom and my laptop) and hoped that would be a quick solve, but no luck. Two hours later I signed into a new meeting and no one could hear me. Last Wednesday my in-built mic was working fine during a meeting. I work as a freelancer from home and heavily depend on zoom meetings (and teams, etc.). I have a macbook pro 13 inch, early 2015. Hello! Wondering if someone could help me.
